Discover the world of ride-hailing in Malta with eCabs. Here, we will provide you with insightful blogs on Malta’s ride-hailing industry, as well as updates on eCabs’ services and apps.

Your guide to the best taxi app in Malta

Your guide to the best taxi app in Malta

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This blog will take you on a journey through the remarkable features that make eCabs the best taxi app in Malta.

Effortless booking with just a few clicks

Seamlessly blending technology, reliability, and customer satisfaction, eCabs offers a taxi app that redefines how you experience transportation on the Maltese Islands.

With eCabs’ user-friendly app, summoning a ride is as easy as a couple of taps on your mobile phone.

Whether you need an ASAP pickup or wish to schedule a ride for a later date or time, eCabs has got you covered.

The only Maltese taxi app

eCabs isn’t just a taxi app; it’s the only Maltese taxi app.

This local touch translates to a deep understanding of the island’s unique transportation needs and its challenges.

When you ride with eCabs, you’re not just a customer. You are part of a community that’s working to make Malta’s travel experience better for everyone.

Rides – your preference, your choice

Every traveller is unique, and eCabs understands that.

The App presents you with a range of ride options to match your preferences, such as Comfort, Executive, Luxury, or Eco (electric or hybrid cars).

Your guide to the best taxi app in Malta

Real-time tracking for ultimate peace of mind

With the app’s real-time tracking feature, you can keep tabs on your driver’s location.

No more uncertainty about when your taxi will arrive; you’ll know precisely when to expect it.

You can even call your driver from the App, as well as leave a note.

Various payment options

At eCabs, convenience extends to payment methods too. Whether you prefer to pay by credit card, Apple Pay, or cash via the app, the choice is yours.

Furthermore, the payment method can be changed easily from the App at any time.

Premium quality at the best prices

eCabs offers the best prices on the market without compromising on quality or transparency.

Your comfort and safety remain our top priorities, all while ensuring you don’t break the bank.

Your guide to the best taxi app in Malta

Amend as you go

Through the eCabs App, it is very simple to cancel a booking, whether it was pre-booked or an ASAP ride.

It is also very easy to edit your personal details, such as your name, surname, phone, email, and home/work address, through the App.

Earn while you ride with eCabs Circle

Accumulate rewards as you travel the Maltese streets, with our eCabs Circle reward scheme, making every ride a step towards benefits which are tailor-made for you.

Swift pick-up times

Time is of the essence, and eCabs respects that.

Our extensive fleet is strategically positioned across the island, translating to prompt pick-up times.

No matter where you are, an eCabs taxi is never too far away, making your travel experience not just convenient, but time-efficient too.

Round-the-clock customer support

Sometimes you might need assistance or realise you’ve left something valuable in the vehicle.

eCabs offers the only 24/7 customer support on the island.

With a simple tap of a button in the App, you can connect with their dedicated support team, who are ready to assist you whenever you need them.

Going global

eCabs Technologies recently began its internationalisation process, expanding the eCabs Technologies ride hailing platform to various major European cities and beyond, including Athens, Greece and Bucharest, Romania.

And there is so much more to come on this exciting journey.

Step into a new era of ride-hailing with eCabs and experience seamless travel in Malta.

Download the eCabs App
Why eCabs is the best taxi service in Malta

Why eCabs is the best taxi service in Malta

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Here are some of the reasons why you should choose eCabs as the best taxi service in Malta.

If you are planning to visit the island of Malta, you will want to make the most of your time and explore its rich history, culture, and natural attractions.

But how do you get around the island without hassle, stress or breaking the bank? The answer is simple: use eCabs – the only leading taxi service provider in Malta that ticks all the boxes.

eCabs is not just another taxi app. It is the only Maltese ride-hailing company, offering a range of benefits that other taxi services cannot match.

User-friendly app

Booking a taxi with eCabs is as easy as pie. All you need to do is download the App on your smartphone and create an account.

Book your ride in seconds, either for immediate pick-up or for a later date or time. You can also track your driver in real-time, so you know exactly when and where to meet them.

Payment may be affected by credit card, Apple Pay or cash, whichever suits you best. You can also book online via the website if you prefer.

24/7 support

One great advantage of using eCabs is our 24/7 customer support.

Unlike other ride-hailing services, eCabs is easy to contact any time of day or night, from Monday to Sunday on our customer service hotline on eCabs number +356 21 383838

You can also call Customer Support at the tap of a button in the App.

Variety of rides

Whether you are travelling solo or with a group, eCabs has a ride for you. You can choose from different types of vehicles, depending on your budget, comfort, and style preferences, such as Comfort, Eco, Pro, Executive, Luxury or Luxury Van.

All our vehicles are clean, modern, and well-maintained, ensuring a smooth and pleasant journey.

Professional and reliable drivers

One of the things that sets eCabs apart from other taxi services is their team of professional and reliable drivers.

All our Fleet drivers undergo rigorous training, including customer care and health and safety procedures

Affordable prices

Using eCabs does not mean paying a fortune for a taxi ride. On the contrary, we offer the best prices on the market, without sacrificing quality or transparency.

You can see the fare estimate before you book your ride and can rest assured that there are no hidden fees or surcharges.

You can also take advantage of our special offers and discounts, when subscribing to our loyalty programme.

Quick pickups

With eCabs, you don’t have to wait too long for your taxi to arrive. We have a large fleet of cabs spread across the island, ensuring that there is always one near you.

We also have a smart dispatch system that matches you with the closest available driver, reducing your waiting time and increasing your convenience.

Peace of mind

When you use eCabs, you can relax and enjoy your trip to Malta without worrying about transportation issues.

You can trust that we will deliver a reliable and convenient service that will complement your travel experience.

And you can also feel good about supporting a local company that cares about its customers and its community.

Don’t settle for less when it comes to getting around. Choose Malta’s best taxi service and enjoy the ride!

Download our app and get ready to explore the Maltese Islands in style.

Learn more about eCabs & Malta
What to know when looking up taxi near me

What to know when looking up taxi near me

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Before you search ‘taxi near me’ on your phone or web browser, you should take some time to learn about safety protocols, fare prices and more.

These are some ways to ultimately choose a reliable cab service that meets your needs.

Safety first (and comfort too)

Make sure the taxi company you choose is licensed and insured. This is a vital step to ensure your protection.

Also, a reputable ride-hailing service will have made sure that their drivers would have undergone significant and in-depth training before they are allowed to take on clients.

Another factor that you should take into consideration is the condition of the vehicles that the ride-hailing company uses.

A reliable company will have well-maintained vehicles that are comfortable and clean.

Having an easy way to book your ride, such as a user-friendly App, is a definite bonus too.

Check out the different payment options on offer

Make sure the taxi company offers a variety of payment options, including credit and debit cards, as well as cash, and other digital means like Google Pay and Apple pay.

This will give you more convenience, reliability and flexibility when deciding how you would like to pay for your trip.

Reputation is vital when choosing a taxi company

Do consider the reputation of the taxi company. Read online reviews or ask for recommendations from friends and family.

A reputable taxi company will have a history of providing a high-quality service and will be more likely to meet your expectations.

Reviews and ratings should also be taken in the context of the quantity and quality of reviews it has. Three 5-star reviews may not be as good as 1,000 4-stars.

Awards, such as TripAdvisor’s Traveler’s Choice Award are another thing to look out for.

Reward schemes

As a customer, it is nice to get something in return for your loyalty.

Reward schemes are also proof that a company values its customers and wants to go out of its way to ensure they feel that way.

With eCabs’ reward scheme, the more rides you take, the more points you earn… leading to various benefits.

Impeccable customer service

The level of customer service offered by the taxi company is also an important consideration. A professional taxi service will have friendly and helpful drivers and a very responsive customer service team.

For instance, did you know that eCabs has a 24/7 customer service with a phone number +356 21383838 that you can call day and night?

It is nice to speak to a human being when in need rather than just having access to lengthy FAQs. Emergencies are subjective and require attention.

They also have a Lost and Found department that you can contact if you happen to leave something in one of their vehicles, or the vehicle of any of their partner drivers.

Selecting a reliable and professional taxi service is crucial for your overall experience.

The right choice will give you peace of mind and ensure that you have a safe, enjoyable, and smooth ride.

How to book a ride with eCabs
eCabs Circle reward scheme

Be part of eCabs Circle reward scheme

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What are the benefits of joining the eCabs Circle reward scheme? With eCabs Circle the more you ride, the more you earn.

If you enjoy receiving rewards, then eCabs Circle reward scheme is perfect for you. Simply download the eCabs App for iOS or Android and open it on your preferred device. If you have already done so – congratulations!

Look for the three lines located in the top left-hand corner of the app and click on them. Then click on eCabs Circle. Your current points balance is shown in the circle on the top right hand side.

Why join eCabs Circle?

There are four tiers in eCabs Circle: Blue, Silver, Gold, and Platinum. As a new member, you will begin at the Blue tier, where every €1 you spend translates into one point.

After five rides, you will advance to the Silver tier, where you will earn two points for every €1 spent.

Once you have completed your 30th ride, you will advance to the Gold tier, where you will earn three points for every €1 spent.

Reaching the Platinum tier requires more effort, but the rewards are worth it. You will need to complete 61 rides within a six-month period to reach Platinum and earn four points for every €1 spent.

Periodic promotions and benefits

In addition to the points-based system, eCabs Circle offers periodic promotions and benefits for each tier. Furthermore, you will receive a reward for every 500 points earned.

Interested in learning more about how eCabs Circle can enhance your journey?

Check out our eCabs Circle page
Book a ride in Malta and Gozo with eCabs

How to book a ride with eCabs

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There are various ways to book a ride with eCabs… which one do you prefer?

Book a ride with eCabs via the App

Booking a cab through the eCabs App is the most comfortable and efficient option.

The eCabs App can be downloaded on both iOS from the App Store and Android from Google Play. Upon downloading the App, you will have numerous choices at your disposal.

Firstly, you can select whether to book an instant ride or schedule a ride for the future, enabling you to plan your day, week, or even month in advance.

Moreover, you can pick the ride style that you prefer from a range of options, such as eCabs Go (for the quickest pickups), Economy (for low-cost rides), Eco (for electric or hybrid rides), Van and Luxury Van (for group travel), Comfort (for stylish and comfortable rides), Pro, Luxury, and Executive (for elegant occasions), Pets (for those traveling with animals), and Booster (for travelers with young children).

The price for each category is clearly indicated, including any available discounts, and you will receive the pick-up time before booking.

You can also select your preferred payment method, either by credit card, Apple Pay, or cash via the App.

Additionally, you can track your taxi’s progress in real-time and communicate with your driver through the App. In case of any issues, our 24/7 Customer Care Contact Centre is accessible through the App, ensuring prompt assistance.

By using the eCabs App, you can also participate in the eCabs Circle reward scheme, which provides additional benefits.

Book a ride via the website

Alternatively, you can book a taxi via the eCabs website, where you can instantly book any of the vehicle types mentioned above or schedule a ride for a future date. You will be notified of the pickup time and the estimated travel duration. You can choose to pay either by cash or on account.

Book a ride by telephone

Lastly, if you prefer speaking to a human operator, you can call on the eCabs number +356 21 383838 to book your ride via telephone.

eCabs is Malta’s leading taxi service, offering on-demand and scheduled rides 24/7, with thousands of cabs at your service.

Book a ride with us today